Buffering is almost always a network issue, not a channel issue. Work through these five fixes in order and you will resolve the vast majority of problems.

Key takeaways

  • You need at least 25 Mbps for stable 4K.
  • Wi-Fi is the number one cause of buffering — go wired.
  • A faster DNS can transform reliability.
Most buffering is fixed at the router — not the app.
Most buffering is fixed at the router — not the app.

1. Test your speed

You need at least 25 Mbps for stable 4K. Run a speed test on the same device you stream on.

2. Use Ethernet or move closer to the router

Wi-Fi drops are the number one cause of buffering. A wired connection fixes it instantly; otherwise reduce the distance and obstacles to your router.

3. Change your DNS

Switching your device or router DNS to a fast public resolver can dramatically improve stream reliability.

4. Enable the app buffer

Most players have a buffer setting — raising it slightly smooths out brief network dips.

5. Still stuck? Message support

Our team can switch you to a different server in seconds. We are on WhatsApp 24/7 — or head to the contact page to reach us.

Quick win

Before anything else, fully restart your streaming device and your router — a 30-second power cycle clears the majority of one-off buffering issues.