Refund Policy
Last updated: January 1, 2026
We want you to be completely satisfied. Every plan includes a 30-day money-back guarantee.
01 30-day money-back guarantee
If you are not satisfied within 30 days of your purchase, contact us for a full refund — no questions asked.
02 How to request a refund
Message us on WhatsApp or email support@unitedkingdomiptv.co.uk with your username and order details. We will process eligible refunds promptly.
03 Processing time
Approved refunds are returned to your original payment method, typically within 5–10 business days depending on your provider.
04 Exclusions
Refunds may not apply where there is evidence of abuse, fraud, or breach of our policies.
05 Need help first?
Most issues (such as buffering or setup) can be fixed in minutes by our support team. Reach out before requesting a refund and we will do our best to sort it.
Questions about this policy? Email support@unitedkingdomiptv.co.uk.